I am thrilled to hear that our staff and service met your needs and expectations. Start Saving! The area's natural beauty can be seen at River Walk and San Antonio River, while Morgan's Wonderland and San Antonio Zoo and Aquarium are popular area attractions. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again. I also felt very comfortable with the folks I met who were cleaning the rooms ( pleasant conversations and very clean rooms). There are cameras and one gate is locked at certain times. Reviews like yours are what keep us going the extra mile to deliver our best. We will always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit. Hotels near San Antonio River Walk; Hotels near The Alamo; Hotels near Rio San Antonio Cruises; Hotels near SeaWorld; . SureStay Hotel by Best Western San Antonio Riverwalk is your best choice located in the second-most populous city in the state of Texas. What a wonderful review, we truly appreciate your business and your trust in us. Hotels near San Antonio River Walk; Hotels near The Alamo; Hotels near Rio San Antonio Cruises; Hotels near SeaWorld; . We strive to do our very best by accommodating every one of our guests. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. We sincerely apologize for your subpar experience at our property. $63. You can hear it the whole night. It was a pleasure to host you, and we look forward to having you back many more times in the future. Find rooms from C$ 79 to C$ 111 at Intown Suites San Antonio Airport. </cf> This a fantastic place to stay Best western hotel Riverwalk in San Antonio Texas great rates clean and most of all safe When I stay there again oh yes most definitely it was so close to everything and all the staff were so welcoming and respectful! 0,76 km . 5 minutes from The River-walk. It's good to know that our team's hospitality and hard work never go unnoticed. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. The walls are thin. Very welcoming, friendly and helpful thank you, Latoya! This room was perfect! Our associates are passionate about their job, and we are happy to know that their dedication made your stop over at par with excellence. Besides this, for other concerns, we have passed your note to our team for enhancements. ), Press the enter key to open the page navigation menu. Best nearby restaurants See all. Now this property is 6 foot or seven foot high steel security fenced all the way around and very well lit and patrolled. The staff were patient, attentive and made the whole experience personalised to us. We sincerely appreciate your feedback and are happy to hear you had a wonderful experience with us. 0,67 km de distncia . Also, Alamo and Alamodome are just a 5-minute drive away. The Room was the little Roaches in to the Dresser furniture and in the bathroom, need some fumigation. A 0,76 km . SureStay Hotel by Best Western San Antonio Riverwalk 3 Sterne. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Appreciate you for the review! Thank you so much for making such a sad, frustrating trip so amazing!!!! We every day strive to maintain our hotel clean and pleasant more than what our guests come to expect from us. There is the three-block outdoor plaza "Historic Market Square" nearly a 15-minute walk away, and San Antonio . SureStay Plus Hotel By Best Western San Antonio North 281 N 11355 San Pedro Avenue, San Antonio, TX 78216-3121, United States +1 210 342 8488 6.1 Okay based on 482 reviews Tue 3/7 Wed 3/8 1 room, 2 guests Show Prices Show Prices Show Prices About SureStay Plus Hotel By Best Western San Antonio North 281 N Hotel Room We hope you will choose us again in the future. 1 (855) 282-1325. She was amazing and so welcoming, she gave us a huge list of restaurants and sightseeing to do, and she was absolutely correct about all of them! San Antonio . Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for your awesome review! Six Flags Fiesta Texas, the famed Riverwalk, the San Antonio Missions National Historical Park and San Antonio Botanical Garden. Everything was very good. We will always ensure that we keep delighting you with our facilities and services. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for sharing your feedback. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for uplifting the spirit of our team with your excellent review, which gives a huge thumbs up to our service culture. DO NOT STAY HERE. 66 reviews .76 km away . Great prices, clean and as a single woman it so important having security on the property all the time. Their sacrifice helped give birth to Texas. Our property features amenities such as on-site parking and guest laundry facilities. You will be redirected to the Hotel Search Results page. Dear Guest, Appreciate your rating and review. Children 16 And Under Are Free In Room With One Paying Adult In Existing Bedding. 450 reviews .62 km away . I hope you will give us another opportunity to provide you with a better stay. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. It lacked nothing. Again, a visit with the front desk. my stay was comfortable and clean that is all that matters and i checked in with Lacedes she was so nice and professional. The room was very dirty - hairs over the bed as well. I will be returning. Our Team hopes to have the chance to serve you again on your next visit. If you have any queries regarding this issue, please call up the property for further assistance. What a wonderful review, we truly appreciate your business and your trust in us. Free breakfast is available daily. Thank you so much for allowing me and my staff to host you guys. After a few minutes of back and forth he finally left. After we checked in and went to the room, my 1.5 years old daughter opened the drawer of the night stand, the night stand was completely fell on her. Pets are welcome, restrictions and charges apply. front desk, General Manager at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review You guys were an absolute blessing, to have as guest. And girl I told you the food was awesome. The manager claimed he couldn't refund us because all the computers were down. Supper American Eatery. Their sacrifice helped give birth to Texas. The person checking us in got into a screaming match with another person staying at the hotel and was completely unprofessional. 450 reviews .62 km away . Econo Lodge Downtown South. The rooms were very clean, although I did spot several cockroaches.. Hotel Location & Nearby Attractions With a stay at Travelodge by Wyndham San Antonio Downtown Northeast, you'll be centrally located in San Antonio, a 4-minute drive from AT&T Center and 10 minutes from River Walk. Each of our 119 guest rooms feature the ambiance of home luxuries such as free Wi-Fi, microwave, mini-fridge, 40-inch flat panel cable TV with Showtime, desk with lamp, table with chairs, and free local calls. I'll definitely come back to this place when I get back to San Antonio !!! We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities, or simply passing through on your way to Houston or San Antonio. When I checked in at first, I had my doubts about the property presentation; however, Jesse made me feel safe, secured and hopeful about my upcoming stay. The room was clean check in and out was a breeze. The River Walk winds and loops under bridges as two parallel sidewalks lined with restaurants and shops, connecting the major tourist draws from the Shops at Rivercenter, to the Arneson River Theatre, to Marriage Island, to La Villita Historic Village, to Hemisfair Park, to the Tower Life Building, to the San Antonio Museum of Art, to the Pearl and the city's five Spanish colonial missions, which have been named a World Heritage Site, which includes the Alamo. What is there to do at SureStay Hotel by Best Western San Antonio Riverwalk and nearby? Fellow travellers say great things about the overall value. It was not within walking distance of the Riverwalk and Alamo as it showed. Mrs. Goldi , Mr. Jesus and Mr. Mike Had Excellent Customer Service and Helped Me Get a Room. Discover San Antonio, Texas, the seventh-most populated city in the United States that lies on the southwestern corner of an urban mega region known as the Texas Triangle. This hotel is 9.2 mi (14.8 km) from Lackland Air Force Base and 2.5 mi (4 km) from Alamodome. Earn 8,000 Bonus Points Contact accommodation for availability. Also, no hotel in the world, bolts down all of their appliances and nightstands and tv stands and all that. 10815 I-35 Frontage Rd, San Antonio, 78233-6632, United States of America - Good location - show map. The guy at the front desk called the GM (Latoya Avliez) on the phone. SureStay Hotel by Best Western San Antonio Riverwalk San Antonio, Texas, United States Currency 32 64 2 View Hotel Information CHECK-IN: 3:00 P.M. CST CHECK-OUT: 11:00 A.M. CST 900 N Main Avenue San Antonio, Texas 78212 United States Toll Free Central Reservations (US & Canada Only) 1 (800) 780-7234 Hotel Direct Number (210) 223-2951 Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. SureStay Hotel by Best Western San Antonio Riverwalk is ideally situated less than two miles away from San Antonio College and downtown San Antonio. If you have any further suggestions, then please get in touch with us. I could have requested more but forgot. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Honestly, we are feeling blessed to have you as our guest. Located right in the middle of San Antonio, only minutes from where ever you need to go. The rooms are very clean, No Smoking is allowed: in any room or on the sidewalks along any of this properties buildings anywhere. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. Touch down at the SureStay Plus Hotel by Best Western San Antonio 281 North, with comfortable accommodations at an affordable rate near Blossom Atlantic Center. I hope that we will impress you with exemplary service during future visits. The manager would only refund the fee for one night! Meilleurs restaurants proches Tout afficher. In today's scenario, Wi-Fi has become important as the ventilate we . Dear Guest, Thank you for your valuable opinion regarding our hotel. There are several reports of similar situations. Our hotel is conveniently located on North Maine Avenue. We are happy that you are enjoying our services. I will never stay her again let's be clear. For that reason, we are so sorry that we missed the mark during your recent stay. Do not be put off by the location , outside the hotel room is extremely noisy but you dont hear anything inside and the rooms were very comfortable . SureStay Hotel by Best Western San Antonio Riverwalk in TX Hotel Location 900 N Main Avenue San Antonio, Texas 78212, United States Hotel Amenities check Free face masks check TV & Movies/Shows check Vending machine check Temperature check for guests and staff check Physical/social distancing guidelines check Toiletries provided check Hindi check However, we apologize for the inconvenience faced by you regarding these issues and will surely forward your valuable feedback to our team for improvements. I recommend this hotel 100%. Recommend to those looking for a great value. With a stay at SureStay Hotel by Best Western San Antonio Riverwalk in San Antonio (Midtown), you'll be within a 5-minute drive of River Walk and Alamo. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, We regret the inconvenience caused during your stay. Speichern. For great guest experience at an affordable rate book Hotels in San Antonio TX . The front desk clerk Jesus is very helpful. During the annual springtime Fiesta San Antonio, the River Parade features flowery floats that float down the river. Check-out time is 11 AM. They renewed all the rooms, clean and cozy, and they have frendly staff and professional security. SureStay Plus Hotel by Best Western San Antonio North is located in North San Antonio - SAT, a neighborhood in San Antonio, and is near the airport. Surestay Hotel By Best Western San Antonio Riverwalk 2.2 km to the scenic San Antonio River Walk, the 2-star Americas Best Value Inn Downtown River Walk/Market Square San Antonio offers accommodation with 118 rooms. 997 opiniones . Yes, dogs are welcome, with a limit of 2 per room. We are waiting to welcome you back soon! SureStay Hotel by Best Western San Antonio Riverwalk is your best choice located in the second-most populous city in the state of Texas. There were only 2 towels for a shower, I know must only use one towel each but we both have long hair and like to wrap out wet hair up in a towel. It's good to know that our team's hospitality and hard work never go unnoticed. Numbers are approximate, may fluctuate and include hotels currently in the development pipeline. Please check your Best Western Rewards ID or your email. We will always ensure that we keep delighting you with our facilities and services. Please accept our apologies for the issues you faced. I spent hours on the phone with the airline and our vehicle rental, so for this team to make having shelter so insanely easy was the biggest relief! We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. Wish you a pleasant stay in the future as well. She blamed on us that we did not watch our daughter. We also had the worst people next to us. Reviews like yours are what keep us going the extra mile to deliver our best. Both rooms smelled of smoke. You will receive your password within a few minutes by email to the address associated with your account. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, We are grateful that you have honoured our staff members with praiseworthy words. We always ensure that we keep delighting you with our facilities and services. 1.5 mile(s) from India Oven, Buffet, Indian, Open for: lunch, dinner. 66 avis . SureStay By Best Western does lease to Construction Crews and has a workable rate for the Corporations. Thank you for the wonderful 5-star review! Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Thank you for staying with us. Exclusive Best Western Rewards rates are now being shown. Wyndham Garden San Antonio Riverwalk/Museum Reach. Wish you a pleasant stay in the future as well. The rates were reasonable, the staff friendly, and the room was clean, comfortable, and we'll equipped. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. Awesome staff. Pet friendly. Best price guaranteed and exclusive deals. Top attractions in the area include San Antonio Zoo, Tower of the Americas, and Six Flags Fiesta Texas. I am thrilled to hear that our staff and service met your needs and expectations. I wish you a pleasant stay in the future as well. Keep exploring, Happy staying!! This is a well-managed and clean hotel. was just the right distances away from the river walk. Besides this, for other concerns, we have passed your note to our team for enhancements. We liked the location, were able to walk to the center, river walk and even to the botanical gardens. Santa Diabla - Cocina Mexicana, San Antonio: 45 Bewertungen - bei Tripadvisor auf Platz 39 von 3'767 von 3'767 San Antonio Restaurants; mit 5/5 von Reisenden bewertet. We are glad to see your review. We hope you will give us another opportunity to provide you with a better stay. The location is directly off the highway so navigation was a breeze! We will speak with our team to ensure that similar incidents will be prevented in the future. 8.7 +33 photos Swimming pool Free WiFi Free parking Bathtub 24-hour front desk Key card access Daily housekeeping Non-smoking rooms Heating She blamed on us bothering her sleeping. BOOK DIRECT & SAVE Contact accommodation for availability. Anyone including toddlers can easily pull the drawer and the whole night stand will completely fall down. The hotel boasts very comfortable new mattresses. Luckily I had the safety lock on so he didn't get inside. Thank you so much for allowing me and my staff to host you guys. Sophia Gutierrez, Owner at SureStay Hotel by Best Western San Antonio Riverwalk, responded to this review Dear Guest, Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Chain name : Choice Hotels Brand name : Comfort Suites Address line : 850 Stephen Boulevard City : West Memphis (AR) State : Arkansas Country : United States Zipcode : 72301 Checkin : 3:00 PM . We would definitely go back. Santa Diabla - Cocina Mexicana, San Antonio: Veja 45 dicas e avaliaes imparciais de Santa Diabla - Cocina Mexicana, com classificao N 5 de 5 no Tripadvisor e classificado como N 39 de 3.767 restaurantes em San Antonio. Discover San Antonio, Texas, the seventh-most populated city in the United States that lies on the southwestern corner of an urban mega region known as the Texas Triangle. Keep exploring, Happy staying!! Dear Guest, Thank you for taking the time to write such a thorough review regarding your most recent stay. Wish you a pleasant stay in the future as well. Instead of issuing the refund, both him and the security were smirking and basically told me oh well too bad. At this point, im crying out of frustration and was then told to leave the property. Southerleigh Fine Food And Brewery. We are waiting to welcome you back soon! The Gm Mike was horrible very poor customer service. I reserved a room at this place not expecting what I got, first the gentleman at the front desk was very polite and friendly, I don't have his name, but that was Thursday evening, the room was very clean and comfortable, Price very reasonable as well. There are plenty of great restaurants within walking distance as well. With a strong financial history and excellent amenities, this hotel is an attractive investment for those looking to enter the hospitality industry or expand their . SeaWorld San Antonio located 3 miles from hotel. SureStay Hotel by Best Western San Antonio Riverwalk has a picnic area. Shady people were always around the hotel. I always enjoy my stay here. I checked in on Saturday around 4:15pm. Great people. A 0,67 km . 997 recensioni . The gee test is required and can't be empty, I agree that information on my browser and device will be transferred to a third party, 11355 San Pedro Avenue, San Antonio, Texas, Click or press the down arrow to select a date, Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms, Physically challenged facilities, pool lift, Parking for the physically challenged 24 hours, free. Please accept our apologies for the issues you faced. Jesse was the best :) My brother and I checked in late and we was so welcoming :) Great room with beautiful floors, nice bathroom, great beds, everything worked :) We were her Fri-Sun checking out Monday - great stay :). This night stand is definitely a problem. Discover San Antonio, Texas, the seventh-most populated city in the United States that lies on the southwestern corner of an urban mega region known as the Texas Triangle. The beautiful 300-year-old former Spanish mission turned fortress is open year-round and is free for families, school groups, and everyone to visit, experience the battlefield first hand, and 'remember the Alamo'. See 62 traveler reviews, 52 candid photos, and great deals for SureStay Hotel by Best Western San Antonio Riverwalk, ranked #168 of 397 hotels in San Antonio and rated 4 of 5 at Tripadvisor. Not sure why a deposit is charged if payment is made with debit/credit card but one is. For that reason, we are so sorry that we missed the mark during your recent stay. Dear Guest, We regret the inconvenience caused during your stay. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Henry B. Gonzlez Convention Center - 27 min walk, San Antonio Majestic Theater - 2 min drive, San Antonio Zoo and Aquarium - 4 min drive, San Antonio International Airport (SAT) - 10 min drive, Courtyard Stage Bar at Pegasus - 9 min walk. 129 reviews. The property is around 2.1 miles from Alamodome, 2.2 miles from Tower of the Americas and 4.2 miles from San Antonio Spurs. Supper American Eatery. Cash will not be accepted. Top attractions in the area include San Antonio Zoo, Tower of the Americas, and Six Flags Fiesta Texas. This hotel is a great find! Latoya, the assistant general manager met our every need. The hotel is not very far from river walk I enjoyed my time there too bad I did not have enough time to stay longer in comfort the staff was absolutely phenomenal. Numbers are approximate, may fluctuate and include hotels currently in the development pipeline. SureStay is well kept and you can tell it is due to the drive and passion of those that run the place. Alle anzeigen (55) I would definitely be back ! We hope your next visit will be even more pleasant than the previous one. Take a swim in our outdoor pool and enjoy breakfast before heading out. Room Thank you for choosing us. They were very quick in response to having an extra blanket brought to my room. Their appliances and nightstands and tv stands and all that matters and checked! Features flowery floats that float down the River staff friendly, and the was! 79 to C $ 79 to C $ 111 at Intown Suites Antonio. The food was awesome we will always ensure that we missed the mark during your recent stay the lock... 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We will always ensure that similar incidents will be prevented in the future as well experience us... By accommodating every one of our guests walk ; Hotels near the ;... I told you the food was awesome - show map, only minutes from where you. Stay was comfortable and clean that is all that was not within walking distance as.. Now this property is around 2.1 miles from Tower of the Americas, and we surestay hotel by best western san antonio riverwalk.. It was not within walking surestay hotel by best western san antonio riverwalk of the Americas, and the whole experience personalised to us Contact... 4 km ) from Lackland Air Force Base and 2.5 mi ( km... Service during future visits security on the phone the previous one Customer service Adult! Hear you had a great experience with us and we 'll equipped middle of San Cruises! Expect from us completely fall down three-block outdoor plaza & quot ; nearly 15-minute... 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surestay hotel by best western san antonio riverwalk