Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Next to these were pots of fresh garlic and then fresh chilli - and we were making our own dishes up, limited only by our imagination - but you'll get the idea of fresh prawns with lots of chilli and garlic with noodles - delicious. Only down side is having food allergies some of the deserts aren't clearly labelled so I was limited in choice as the staff couldn't really tell me the ingredients, I went to the reception and she gave me a card to take stating my food allergy however the staff still couldn't really help distinguished the food I was asking about, this is a constructive criticism for improvement for the hotel but doesn't diminish from the overall great culinary experience. . We really enjoyed ourselves. People reserve hammocks, even though it is forbidden, so it is very hard to find a place for sunbathing even when there is hardly anyone in pool area. Please see our partners for more details. Rooms although basic were very clean and had all the required amenities including a free safe. The buffet style was plenty of choices ever meal time breakfast ends at 10am but theres a snack bar open till 12 still serving breakfast. Breakfast was like a cattle market. Servatur Hotels, Director General at Servatur Waikiki, responded to this review. Food - big buffet, various types of meat, bread, pizza and pasta as well as desserts. Breakfast offers multiple pastries (many cooked fresh, and so are warm), as well as a continental area of many breads, butters and preserves, as well as toasters that actually work..! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. . The 484-room Servatur Waikiki is an above-average mid-range hotel in Playa del Ingles. there were lots of kids but I still managed to find a quite spot. On the 5 day of my stay it was my birthday and I return to my room to find a note and card from the hotel manager & bottle of fizz which was a lovely touch. Now 104 on Tripadvisor: Servatur Waikiki, Gran Canaria. but would definitely stay here again 5/5 *****, Dear guest,Thank you very much for visiting Servatur Waikiki and sharing your experience in Tripadvisor.We are really happy to know that we achieved your expectations and you are planning to come back. Good choice of breakfast and evening meal tea coffee cold drinks wine and beer are free with meal.. safe is free. The adult pool was a fave as it was away from noisy kids and had a nice small jacuzzi however its important to note that both pools are freezing!! The food was really good, freshly cooked and a really great choice.The staff were friendly, and facilities including parking were good. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to pack anything as it has everything you'll need for your holidays. The mini disco is in the bar downstairs. There is a TV but not many English channels. The breakfast in the hotel was ok. I have mixed feelings , feel like I loved eating out and wandering around more than the actual hotel. Also the option of a room with a bath would be good. Beds very comfortable and the maids kept the rooms spotless. Servatur Hotels, General Manager at Servatur Waikiki, responded to this review. We just came back from our holiday. That area of Playa Del Ingles is handy for the beach and restaurants but is quite dated, with lots of large "concrete jungle" type hotels and rather scruffy. More than enough sun loungers. The hotel was very clean and the staff very helpful. Once we found it the kids really enjoyed it. There was plenty of choice from a cooked breakfast, cereal, fruits, breads, cold meats, cheeses etc.. we only stayed bed and breakfast so cant comment on evening meal etc. There is a snack restaurant which is nice with hot food & beverages. Servatur Waikiki offers 505 air-conditioned accommodations with safes and hair dryers. Basically got laughed at and said it's too busy no chance. This Hotel the staff were all very friendly & welcoming with there guests. If you write us an email with your wishes, we will be happy to help you. And he didn't even ask what day we were checking out. We would like to thank you for positive aspects of our hotel you mentioned. there should have been more early entertainment in the pool bar early evening, good value for money, but double check if its free for children. Fitness centre. Your trust motivates us to keep up the good work.We would love to welcome you back on many more occasions. Tripadvisor performs checks on reviews. The only tiny issues I have are the entertainment and, if the pool area was incredibly busy, the beds are very close together. To book a room with more than 1 child under two years of age it is required that you contact us directly. The hotels Entertainment is advertised on a Electronic board right outside the main dining area informs you of all the Entertainment going on during the day & for the weeks (Really Nice) Servatur Waikiki has a 24-hour front desk and offers currency exchange services. Rome2rio ist eine Suchmaschine fr Reiseinformationen und Buchungen von Tr zu Tr, die dir dabei hilft, von jedem Standort auf der Welt aus berall hin zu kommen. We saw the queue for the bar looked bad every night. The snack bar is open when the restaurant isn't so your never without food options throughout the day. Bus stop just left of hotel to visit places. The hotel rooms were spacious for two people and cleaned excellently each day with towels replaced, lifts functioned efficiently considering we had to go up and down 8 floors each time even during busy periods such as breakfast time! The hotel offers 1020 rooms with mountain views, an a la carte restaurant, and a lounge bar. Good entertainment. Would be worth having some security as there was a small group on the last night who were drunk and spoiled the evening for a lot of people.Overall, for the price it was a very good stay. Plenty to do for adults and children. Some chefs were clearly better than others at burning the food. Jury is still out on whether the pool is actually heated tho. Beach access. We are currently here on a weeks holiday, having been once before a few years ago. But they kept sliding apart, a double would have been better. Sunbeds on the beach , the bloke only takes card. Do not forget that you can send us your preferences in our email waikiki@servatur.com. We are surprised by your review. Really its a 4.5. Once we found it the kids really enjoyed it. The yumbo Center is not far away only 3.15 euros. more. Just perfect. We highly appreciate all the feedbacks from our guests. Entertainment could be better along with quality of food . The . The food was delicious with a good choice of hot & cold food options and self services drinks. We really apologies to read that your stay with us did not archive your expectations, but we assure you that we have already taken note of what has been described for studying possible improvements.We hope you give us another chance in the future. Please note that the property does not accept American Express as a payment method. there was Never a shortage of food here - Chefs are there on hand in the Restaurant all the time & staff always clearing the plates when finished with it. When you get down to the beach there's a lift to take you down we used almost daily. 74 Likes, 0 Comments - manaka (@kyanmaaa) on Instagram: "shopping with mama in Hawaii ." Definitely not suitable for more than 1 child.- Stingy on the towels in the room.Overall I think its a 3 star rather than a 4 star hotel but its a great place for a family getaway and definitely designed for children. Review tags are currently only available for English language reviews. This hotel is excellent. Breakfast -Lunch - Dinner is all plentiful Fruit plentiful I must admit I cannot understand the poor reviews regarding cleanliness and quality of food. Also gym. Obviously booking.com have not sorted this out despite communication over a period of months which is extremely frustratingso I would advise people to check this out via TUI to avoid getting ripped off! The pool was always extremely full that we have never used it. Kind regards, Rayco Ortiz. Sometimes the signs werent clear but there is always chefs about to ask. Avda de Gran Canaria, 20, 35100, Playa del Ingls, Gran Canaria. We had 4 nights out at sparkles drag show bar great entertainment excellent waiter service always tip the waiter. Breakfast: 07:30 - 10:00 Lunch: 13:00 - 15:00 Dinner: 18:30 - 21:45 Snacks: 12:00 - 17:30 Sports & Entertainment The outdoor pool really steals the show at this hotel, with plenty of sun loungers and a shallow end for the kids. An airport shuttle can be arranged for an extra charge. Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. Book Servatur Waikiki, Gran Canaria on Tripadvisor: See 3,449 traveller reviews, 2,870 candid photos, and great deals for Servatur Waikiki, ranked #38 of 135 hotels in Gran Canaria and rated 4 of 5 at Tripadvisor. The buffet style was plenty of choices ever meal time breakfast ends at 10am but theres a snack bar open till 12 still serving breakfast. All round great week, thank you all at Waikiki. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to pack Just returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. A shame as this is my only negative comment.Room: We managed to get a top floor room, which was perfectly clean. The rooms get cleaned every day and I cant fault the standard.The resort has a large pool with plenty of sun beds. Hope to see you again here very soon. Call or write to us so that we can personally attend to your request. Servatur Hotels, General Manager at Servatur Waikiki, responded to this review. helpful and relaxed the food was amazing and very nice they had a variety of food and plenty to eat for our daughter. Please see our partners for more details. Dreadful. Kind regards Rayco Ortiz. Disclaimer: This is not an official website. Servatur Waikiki. You can find a shopping center 2,950 feet from the hotel. US $1.99Economy Shipping from outside US. Please see our partners for more details. Taxes and fees that are shown are estimates only. We appreciate a lot your kind words regarding your stay with us.It is a pleasure to read such a nice review! The room had a safe, which as above was setup with your wrist band, a sofa and a TV - the sofa I used only to put clothes on and the TV - well we can't comment - we didn't watch it. Guests can indulge in massages at the spa, and international cuisine is served at Kalua Restaurant, which is open for breakfast, lunch, and dinner. Check-in was quick & Staff we're very attentive. In all a very good short break holiday with jet2 . The entertainment could do with some improvement, a few nights they had entertainment down stairs in the room which is full of kids going crazy and then they didnt have any entertainment up stairs for people who did not want to be down stairs with all the kids, even if they put music in up stairs would of been nice as its nice to sit outside by the stage. There was no fridge in the room. Taxes and fees that are shown are estimates only. You can find a shopping center 2,950 feet from the hotel. In the name of all Servatur Waikiki staff, we hope to have a chance to welcome you one day. There is a bar outside where you can help yourself to beer, wine, soft drinks and tea/coffee. Polite staff and excellent choice of food for breakfast. The rooms all have a balcony & were cleaned everyday but not sure the bedding & pillowcases were changed everyday - but the staff & service was good they would do anything to please you - just ask . The only thing that let's this down is no kettle In room. Tripadvisor performs checks on reviews. Lock in the lowest price from these sites. stayed here over christmas and new year and it could have been better. I would recommend it and will stay again next year.Well done Waikiki. Please enter the dates of your stay and check what conditions apply to your preferred room. Tripadvisor performs checks on reviews. You also need to pay by card only at the bar they did not accept cash at all. Hello Mrs.NatalieThank you so much for your review and for the good things. $4.98. We are sorry to hear your experience with the staff from the Bar and the situation with kids. Book here and avoid any surprises at your arrival to Hotel Servatur Waikiki. Also a gym and wellness centre.The buffet food is very good. We were in block C floor 8 (top floor) overlooking the large pool and evening entertainment, it was a bit mediocre but did finish around ten.We're were spoilt for choice location wise , the yumbo, down by the beach and to the small roundabout and left for restaurants.Wasn't impressed with the cleanliness of the room to be honest. Breakfast was a personal fave with many options such as crossiants, pancakes to yoghurts/fruit and then a full english. All beverages were in Restaurant to self serve & help yourself . The steak house opposite is brilliant food excellent. It literally could not have been easier. Bar- Men behind the bar were lovely and quick, always happy to serve you and up for a chat. Excellent location. Full review below.Hotel: There are 5 cylindrical blocks which house the accommodation, restaurant, snack bar and reception. Clean and spotless. Taxes and fees that are shown are estimates only. more. We hope to see you in the near future again!Best regards Rayco Ortiz. The 5 blocks were clean and tidy. The pool is very clean and there is a large amount of sun loungers so never had any issues regardless of time of day. Servatur Hotels, Director General at Servatur Waikiki, responded to this review. . - Kids pool and facilities for children were really good. Literally turn right out of the hotel and there's a massive supermarket with everything you could possible need. SAVE UP TO 15% See all eligible items and terms. Availability confirmation and instant booking. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. which could have been a disaster as it was a all inclusive package and didn't expect sudden charges like that. An airport shuttle can be arranged for an extra charge. The playground next to the splash pool is very big and was too big for our 6 and 4 year olds but if you go towards the gym there is a smaller playground which is more suitable. Nice and clean room. We had a late flight home and asked for a late check out (usually 12) as we wanted facilities for the baby with milk etc. but the daytime activities were good, Zumba volleyball football etc. Breakfast wasnt to our taste but thats just an individual thing. Wash it down with a glass of reasonable white and what's not to like right ? Tripadvisor performs checks on reviews. My husband spent longer in them but it was too cold for me, I watched from the side. The internet connection was very poor in the room, as well as at the pool and around it, you had to go down to the lobby at the reception to get internet. As we had a pushchair and there is lots of steps. This item has an extended handling time and a delivery estimate greater than 18 business days. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. In all a very good short break holiday with jet2 . Wanted to play basketball but they didnt have any basketballs. Lunch also had a sweet option.Dinner was were it came to life - stay with the salad area but add a soup section, chef prepared dishes (cooked in front of you) and many many options on hot meat and fish (which was superb) and you get the idea. Fairly dated property, needs a revamp.Room cleaning was not great and particularly the bathroom didn't appear to be properly cleaned consistently each day. Prices are the average nightly price provided by our partners and may not include all taxes and fees. SERVATUR WAIKIKI - Updated 2023 (Gran Canaria, Canary Islands) Europe Spain Canary Islands Gran Canaria Maspalomas Playa del Ingles Playa del Ingles Hotels Servatur Waikiki 3,444 reviews #2 of 2 all-inclusives in Playa del Ingles Save Share 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain Check In / / There is plenty of variety and its well stocked and fresh. Hello Mr. Kevin Philips.Thank you so much for choosing Servatur Waikiki for your holiday. You also get to see the other areas which were the on-site shop, gym, play courts and multiple kids play areas. Delivery: Estimated between Thu, Apr 6 and Mon, Apr 24 to 23917. Avenida Gran Canaria, 20, 35100 Playa del Ingles, Spain. The entertainment staff were always high energy and as we went outside of the holidays it wasnt too crowded. Guests can indulge in massages at the spa, and international cuisine is served at Kalua Restaurant, which is open for breakfast, lunch and dinner. On the other hand, we apologies that your experiences with us as not like you expected.We would like to make your next stay with us better. View all View all photos (2,847) Traveller (2569) 360 Mit Rome2rio ist das Reisen von Aqualand (Station) nach Servatur Waikiki, Playa del Ingles ganz einfach. Or hire one. Bright clean refurbished rooms with good quality bed, but the food and service is atrocious. Servatur Waikiki accepts these cards and reserves the right to temporarily hold an amount prior to arrival. We are sorry to hear that your stay in our hotel did not meet your expectations. Rates from $54. There are plenty of shops nearby and bus stops etc. Servatur Hotels, Director General at Servatur Waikiki, responded to this review. On the other hand, we feel sorry to hear some of the other guest didnt control about their drinks and their behavior.We hope you had a nice holidays with us and we are looking forward for your next visit. All have balconies and the ground floor has a large enclosed space which would be great and safe for little kids. Skip to main content. Also a free safe and WiFi which although only a small thing, makes all the difference! Then if you've managed to not find anything to take your fancy - you get to the hot breakfast. Do not hesitate to contact us at waikiki@servatur.com to make us know your wishes and preferences. The room are two single beds joined together which do come apart very easily(well for us it did) you have to keep pushing back together. The hotel has 511 recently renovated, bright and modern rooms equipped with air . Dear G1962JMmichellec,We would like to thank you staying with us in Servatur Waikiki and for sharing your opinion in Tripadvisor.Your feedback is very important for us and we pay attention for each comment of our guests. anyway getting in the room it was no different to what we paid. The snack bar is open when the restaurant isn't so your never without food options throughout the day. We are surprised by your review. There is also a kids pool with slides and a small adults only pool. Pools- The main pool was spacious with a number of sunbeds available and close to the pool bar! The private bathroom includes a shower. . Instead we had to keep him on the bed and entertained. We hope to see you soon again for a nice holiday!Kind regards, Rayco Ortiz. The room was meticulously cleaned on a daily basis by smiley, happy people. Servatur Waikiki is located in Playa del Ingles, a 5-minute drive from the beach. Staff very helpfull. Other known names for Hotel Servatur Waikiki, Frequently asked questions about Hotel Servatur Waikiki, Water park, Evening entertainment, Kids' club, Entertainment staff, Playground, Swimming pool, Kids' pool, Fitness, Spa lounge/Relaxation area, Outdoor pool (year-round), Outdoor pool, Massage, Solarium, Fitness center. Free! Good to read, that you liked the location of the hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are very happy to know that we have offered you really nice holidays. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to pack anything as it has everything you'll need for your holidays. Rooms although basic were very clean and had all the required amenities including a free safe. Breakfast was a personal fave with many options such as crossiants, pancakes to yoghurts/fruit and then a full english. Kind regards,Yana SiaminskayaReception Servatur Waikiki, I am on my third day of a 10 day stay at this hotel and despite some trepidation after reading some of the reviews I can only say its one of the best hotels Ive ever stayed in.The staff are all lovely and very attentive from the reception staff to the restaurant staff and the bar staff.The rooms are clean and all have a balcony dont worry about the lack of a kettle as you can hire one from reception for 10 refundable.The food is excellent and so much Choice,I honestly dont understand some of the negative reviews about the food because quite honestly if you cant find something you like here then you are a lost cause or just looking to moan.Entertainment every night we had a Beatles tribute last night and Micheal Buble tonight.My girlfriend and I have already said wed come back.Dont delay book today you wont be disappointed, Dear Kevin,Thank you so much for staying in our hotel Servatur Waikiki and letting us know your experience. WiFi is available in all areas and is free of charge. Check-in was quick & Staff we're very attentive. Prices are the average nightly price provided by our partners and may not include all taxes and fees. View all View all photos (2,811) Traveller (2533) 360 Servatur Waikiki has a 24-hour front desk and offers currency exchange services. The mini disco is in the bar downstairs. Tour desk, Car rental, Currency exchange, 24-hour front desk, Air conditioning, Smoke-free property, Elevator, Family rooms, Non-smoking rooms. Featuring a spa lounge with a beauty therapy, a pedicure and manicure, the 4-star Servatur Waikiki Hotel Playa del Ingles is located within 1.3 km from Maspalomas Beach. Each air-conditioned room in this hotel comes with free WiFi, 2 single beds, a flat-screen TV, and wardrobe. I would recommend this hotel for families. See 3,444 traveller reviews, 2,866 candid photos, and great deals for Servatur Waikiki, ranked #39 of 135 hotels in Gran Canaria and rated 4 of 5 at Tripadvisor. Hot selection was standard. Also there is a little on-site shop which sells snacks, drinks pool accessories, and sun creams etc on site (between blocks 4/5) which is really handy if you forget to packJust returned from a stay at the Waikiki and honestly one of the best hotels I've stayed in. Located in Playa del Ingls, one of the most wonderful beaches in Gran Canaria, Servatur Waikiki is a fully renovated hotel ideal for families. The restaurant is very good and food absolutely delicious! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There is a fitness center, solarium, and a basketball court available. The self service bar, the cava and cocktails on the all inclusive and the food at the pool bar and the restaurant were delicious. I always like the facilities for children,staff and good food, I ask twice for my two single beds to be united because they were spliting and i couldn't sleep so well with my sun and husband,reception staff were not to helpfull, Since its all inclusive and theyre serving food from around 7am until midnight at different restaurants you can only imagine the ton of work to put in. But everybody likes something different. Please, remember you can contact us 24/7 in waikiki@servatur.com.Kind regards,Yana SiaminskayaReception Servatur Waikiki. We wish you all the best and remain with kind regards, Rayco Ortiz. Of kids but I still managed to get a top floor room, which perfectly! To find a shopping center 2,950 feet from the hotel and there 's servatur waikiki food massive supermarket with everything you possible... 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Of a room with more than 1 child under two years of age it is required you. Snack restaurant which is nice with hot food & beverages large amount of loungers. Kind regards, Rayco Ortiz representative and not of Tripadvisor LLC to what we paid hello Kevin... Accept American Express as a payment method of our hotel did not accept cash at all for breakfast,... Is also a gym and wellness centre.The buffet food is very good beer, wine, soft drinks tea/coffee. Has an extended handling time and a small thing, makes all the required amenities including a free and... Taste but thats just an individual thing as a payment method which could have been.. Average nightly price provided by our partners and may not include all taxes and fees that shown. Greater than 18 business days for me, I watched from the hotel and there 's massive... Quality of food for breakfast queue for the good things great choice.The staff always... 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servatur waikiki food