Consumers complaining about BrylaneHome most frequently mention customer service, credit card and order anything problems.BrylaneHome ranks 159th among Kitchen sites. I placed the order again and received an order number and confirmation email. Brylane Home has resolved 7 complaints. Outdoor. Guts and Grit We roll up our sleeves, dive deep into the details and tackle obstacles. Because the first partial delivery was past 90 days, I was given an instore credit. BAD BAD BAD. Now they want me to refuse the package so it can be returned, then refunded 6 - 8 business days AFTER they receive the returned item. Please try again later. I contacted customer support a week ago, and he told me "we were supposed to get those in TODAY, but didn't." And of course they cant offer me any refund! Look elsewhere and get better quality, better service and longer life on any items this sorry online store sells. Click "Review my bag" on Brylane Home's website. I am pretty sure I am going to have to call or argue with them when I am charged the $7.50 return fee as I shouldn't have to pay for their mistake. Well, okay, then crack open a NEW box and send me the missing part and scrap that one you had to take it from but at least CARE about your product quality not to mention your customer satisfaction. it actually pains me to give them 1 star, they are lousy, liars. We have listed some of the best offers for Brylane Home below. Consumers complaining about BrylaneHome most frequently mention customer service, credit card and return label problems. BrylaneHome ranks 145th among Kitchen sites. They need to stop using the company they are outsourcing with because their customer service is horrible. Golden Ceramic Dinnerware Set (Service For 8), Gold White 4.5 (307) $21791 FREE delivery Mar 21 - 22 +2 colors/patterns BrylaneHome 36" W Raised Planter, Green 4.4 (3) $9870 FREE delivery And I WD-40ed the hell out of it. Brylane Home: Get 20% off your most expensive item. With such an impressive average discount of $46, it is very worthwhile looking for a coupon. Unbelievable. Robbery! What makes this so much worse is my husband bought a recliner for $99.00 when I was pregnant and it lasted 24 years! I will keep it because I will not deal with their incompetent customer service. She decides to cancel the order. I like Brylanehomes products but I will never do business with them again. Check your coupon for an expiration date. Brylane Home: Get $100 off purchases valued at $200 or more. I will pay my bill but will cancel and cut up card. Reviewed in the United States on June 21, 2016. website advertises free & easy returns. I didn't need something they were trying to get rid of. A text message has been sent to . 1 point earned for every $1 spent with your card.3, Use promo code BHSHIPPING2023 Minimum purchase of $75.4, We'll send you an exclusive offer for your orders placed during your birthday month.5. Enter your order information This is the worst company I've dealt with in quite some time. GOING BACK TO WAYFAIR. I followed the return instructions, so I don't see what the big deal is. This is a fraudulent company that engages in extremely unethical practices. It is GREY! Redeemable Online Only A Special Birthday Surprise!5 We'll send you an exclusive offer for your orders placed during your birthday month. Then she said she was going to get her supervisor on the phone to confirm the cancellation and that's when she either hung up or the call dropped. Will I find any cashback opportunities at Brylane Home? I used Rustoleum 2x Ultra Cover--Clear, to seal each birdbath. We use dedicated people and clever technology to safeguard our platform. During this same call I requested the cancellation of the wind chime, which they replied that they could not cancel it. Ive looked at this recliner for over a year, its exactly what I wanted. Yes, Brylane Home offers coupons for new customers. WebPlease select the coupon that you find most desirable. Spoke to Brylane Home today. Recommend you do not shop at this site. These items are priced on the higher side in some cases, while some furniture items are moderately priced. I don't even know if the quality of these towels is worth the wait. You can login with the same email & password as: Enhance your shopping experience & get rewards, UP TO 50% OFF + $20 OFF $99 use code BHETAKE20, Outdoor Christmas Lighted Decorations and Dcor, California Transparency in Supply Chains Act. It was (and still is) advertised as a heavy duty chair, holding up to 350 pounds. Bra Cup Sizes A-O, Band Sizes 30-58 When calling them they told me the price was $68.00 and the catalog is wrong and they would not honor the posted price. Now I have to wait for a long time, I suspect to get a refund. Most customers like their offerings with some complaints about the perceived quality. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. This company is among the worst! Stay up to date with all of our great styles and new season arrivals. (The pillow has never been washed.) Bra Cup Sizes A-O, Band Sizes 30-58 And Sleep up to Size 8X Find out how we combat fake reviews. I should have known better because everything I've ever bought from Brylane, which hasn't been many, was cheapand cheap made!! that I didn't want to take it apart to send it back. i will let you know how my niece's turns out it could be we just got a bad one! THREE DAYS LATER, I received an email from their "Customer Protection Group" that there was a problem with my order, and I needed to contact them. Enter the item number as it appears in the catalog. 5 weeks later they charged my card AND SHIPPED 1 of the items I canceled! Typically, you exceed this limit at $41. I called AGAIN to be informed the person I talked to the day before had not processed the order for my legs. They were faded and not of the quality advertised. Was also charged an exuberant amount for bed spreads, shams and a table cloth. can correct it. WTF!!! I got the product I ordered today. For the price it is a decent birdbath. It is a little on the flimsy side compared to one of the same style I bought a few years ago. Brylane does not specifically offer an exclusive coupon for new customers. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. I am writing regarding my purchase of a chair invoice dated 3/8/2023. I asked for cancellation. So, now I have to re-package it, get it back to the post office to return it. NOT HELPFUL AT ALL. I bought a outdoor glider, and There is no seat panel. I ordered some bathroom towels over a month ago. And all they said in an email is "You can return it." Reply with Y to confirm. Some codes are limited to certain categories of merchandise while others can be applied store wide. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, BrylaneHome Solar Bird Bath Bird Feeder, Bronze, Learn more how customers reviews work on Amazon, See all details for BrylaneHome Solar Bird Bath Bird Feeder, Bronze. Like all things you read on the Internet, understand there is no better judge than yourself. CUSTOMER SERVICE: 773.384.2030 Mon-Fri: 7:30 am 6:00 pm Sat: 8:00 am 1:30 pm New Mortgage Inquiries: 773.594.6647 Existing Loan Questions: 773.792.5900 Mon-Fri: 8:30 am 5:00 pm Liberty Bank answers to you. In fact, I was told I should have ordered it sooner if I wanted it to arrive on time! I gave them one star if I could I would have given them a minus. I called customer service to get my account refunded for the over charge and it was like talking to someone in the o-zone who just wanted to argue with me and tell me that my account was not charged twice (at the same time I am looking at my bank statement online showing the double charge)! Tricky to assembly, particularly the top part. Will never purchase from this company again since they do not stand behind their products and their products dont meet quality standards. Lousy chair! I have nothing positive to say about Brylane Home. Now I could be jumping the gun by typing this and the supervisor could really actually be doing further investigation (making calls, waiting on response) for me but at least break-in and tell me that. Ohh and PS since this is a commonly asked question lately, yes it's made in China No I don't think it has the Rona. I will not do business with Brylane Homes again and will write a complaint to the Better Business Bureau. I ordered 21" posable elves to decorate my Christmas tree. They will not do anything to fix the problem. In February, Brylane Home had the most considerable discount up for grabs. I did get them to drop the one thirty two dollars after threatening them with further action but they did turn it in as a collection on my credit report which I am very angry about. Now my birdbaths are steady, and the solar light works in both. What a joke! #CLASSACTION! These people should not be in business. I waited a long time for them and customer service would not help me at all. 2023 Trustpilot, Inc. All rights reserved. What a scam, they lie about the characteristics of their product, then force you to pay to return it. The last twelve months of savings data will paint a clearer picture. I ordered a 4pc area rug set that was supposed to be a nice shag. Called cust dvd 2 x. 3 Offer is exclusive to Roaman's Credit Card holders enrolled in the Fullbeauty Rewards program. And was told I had to wait 10 days to see if I rec'd. I ordered some bamboo curtains that didn't match my existing decor like I thought it would and was told I would have to pay to ship the items back via fedex. DO NOT BUY FROM THIS MESS. Unbelievable! Placed order on January 25 2021 paid $11.99 S&H and still do not have my order ONE MONTH!!! Brylane Home is also known for their outdoor furniture and decor selection. I am done with this company. Excuse me? I had to argue with the CS rep to not be charged the $7.50 return fee. This organization has horrible customer service!! Furniture shopping is an oftentimes tedious and mundane task. Please see attached pictures. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. This year, winter had the top coupon. Now I am having to pay for an item I dont have. See how it all works here. I ordered a bedspread and received a postcard that it is back ordered until November but I ordered it twice so are they both back ordered ???? I wish ai could share the pictures! Needless to say, I have unfriended this company, and will no longer do business with them. DO NOT BUY FROM THIS COMPANY! Im so sorry I did. While most customers find these to be nice additions to their rooms, there are some complaints about durability and perceived quality. I would have sent it back, but they dont pay return shipping and I didnt have the money ($43.00) to sent it back. $25+ when you open and use a Seriously! Check your coupon's conditions. After emailing several times asking them to honor the posted price in the catalog I was told to call them. While most customers like the Brylane Home selection, there are some complaints about delivery, perceived quality, and price value in some cases. The first time I ordered from BH I ordered a comforter and throw. When I contacted customer service they replied sorry you ordered the wrong product please return to us at no cost. How could I return something I never received. AND NO PLACE TO ENTER THE CODE. The most frequently used Brylane Home discount code is Today only: 40% off Your Purchase. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They will not take the other two back as I have had them more than 60 days (I am in the process of moving and have not yet unpacked. First of all the plastic is cheap and shoddy, the color is no where near as attractive as in the photograph, it does not stand up straight no matter what you do to it and when I got the entire thing almost put together I find that the top/roof of the solar lantern light was missing but I remained hopeful because I thought Brylane Home to be a reproable company who cares about their customers satisfaction. I recently redecorated my home office and was able to find everything I needed at the store online! The latest review Discount is a deceptive was posted on Mar 14, 2023. we have tried to take apart and start over and still doesn't stand straight. Enjoy an extra 75% off Outdoor Chairs, Save at Brylane Home - Up to 75% off Clearance Items. Brylane Home 54 complaints 7 resolved 47 unresolved File a complaint to Brylane Home Brylane Home contacts (added by reviewer) Phone number +1 800 528 5150 Website www.brylanehome.com Category Home & Garden View all Brylane Home contacts Most discussed complaints The cons: Some problems with perceived quality for some customers. Check your coupon's terms. I feel very bad for future customers because if you have to return an item--you will be out the item and in addition, you will be adding to Brylane Homes yearly Revenue. Shared Shopping I bought the stakes here at amazon (the kind that look like an upside down U with sharp prongs on the bottom) at the same time I bought the bird bath and they seem to work well to hold it firmly in the ground. Additionally, they focus on bedding, bath / kitchen essentials, and home decor. It was a repeat order because I liked them so much from a previous order about a year or so ago. I gave it one star just because of its looks. I didnt realize it until 3 month later when I find out this monthly recurring charge on my credit card. CHEAP PRODUCTS, SLOW SHIPPING, BAD CUSTOMER SERVICE!!! I call the phone number and I'm told the order is "still in process," and that they can't cancel it. Very unhappy with the service. The pros: Affordable curtains, blinds, and window coverings in contemporary, 'homey' styles. Each time the points total 400, the member will receive a $10 in-store gift card. When I contacted Brylane Home customer service to ask them if they could please send me the missing part as it was the very TOP of the fountain and was very apparent that it was missing, they said they didn't have one to send me. In July I had purchased a Celestial shade it was fine when I put it up and two months later I noticed that a piece of the fabric had fallen off it was no longer usable so I called the company and they would not refund or send me a new one. The seat padding is completely broken down, the levers that recline the chair bump and grind so badly I feel its going to fall apart soon. I told them to take me off all their mailing and email lists and I don't ever want to hear from them again. I wonder how many people order from BH and don't monitor their back accounts? Will check it again tonight. There are any number of home store website's, don't put your money here! This rewards program BrylaneHome Louvre Seat Hamper Storage Stool (300 Lb. Said the 1 shpmnt went out. Not sure that I would recommend it, Reviewed in the United States on July 27, 2019. All I got was this is our policy. Never received several items. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Submit a complaint and get your issue resolved. They wouldn't refund my credit card charge and kept saying it was back ordered. I spoke with a "Supervisor" to inquire why it took 3 days to contact me, when they had my contact info readily available to them? And the "best" part is this entire order was a patio setso if I don't get the couch, the "set" is a moot point--they even told me I would need to pay the return shipping on the few things that were delivered if it ended up the remaining pieces are ultimately unavailable. Reviewed in the United States on May 27, 2022. The product I was sent, had holes in the base where I could add some gravel or sand to make the birdbath more steady--It is very tipsy. 1,*. Stay up to date with all of our great To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. I told them this DID NOT SHIP, and to take it off my cc card. What are the benefits of being a Brylane Home Platinum credit card holder? Please pay extra attention when you check out, as the membership is by default unless you opt out. A very rude person told me it is now a "used" product and they don't take back used products. Terrible customer service. 2023 FullBeauty Brands Operations, LLC. Anyway, the website says that the inside bin of the trash can is removable. In addition to the top categories above, Brylane Home offers a wide array of other home products, such as: Brylane Home provides free catalogs to shoppers in the US.Want to shop their newest products? I shared that with them in addition to my having already crushed/recycled the box it came in which would have forced me to buy a NEW box to return the thing in all of which I shared with them to which they responded by offering me a 10% refund10%my time, energy and dissatisfaction in THEIR product was worth all of $3.60 to them. Discover inspiration for every room (including the backyard! DO NOT BY FROM THIS COMPANY. These include seating, lighting, mats, and garden decor. I will never buy from Brylane again and I will spread the word!! They only deliver to home addresses. Brylanehome Phone Numbers and Emails Toll-Free Number: (800) 677 Top Quality Alternative: Resident HomeUnlock The Coupons. No security questions that a deviant wouldn't know!! Incompetent. 22 Free Meals, First Box Ships Free + 3 Surprise Gifts, Receive 15% Off DIY Online Tax Filing Products with H&R Block, Save up to 60% on Hot Rate Hotels and Cars, Get up to $750 enhanced trade-in credit on the Galaxy S23 Ultra. HOWEVER, BH charged my credit card account twice for these items. So they say they have no way of finding the shipping shipping label I print from their site tied to my account. FIRST TIME I HAVE EVER USED BRYLANE HOME. LAST TIME. Currently there are 15 Brylane Home dicount codes for new customers. How to Get in Touch with the Customer Service If you need assistance i will update next week. Terrible customer service. Plus "gold" sheers are ugly color, Cheap products and horrible customer service. I pay all of my bills on time and for a very dishonest company like this to get away with this kind of behavior is appalling. In terms of the style, most of these items would be described as rustic chic and feature distressed elements. I will not purchase another thing from Bylane home,Lane Bryant or any other affiliates. #1 rated online furniture store, Wayfair. Just learned my account was closed. See pics. Returned items and filled out back of the invoice listing items in place of return. First, I must admit that I have gotten a couple items for a decent price (using coupon codes and waiting for sale price).. Shame on this retailer for selling junk. Never again will l order anything from this company. Brylane Home offers stylish modern dcor at a fraction of the cost of many competitors' wares. The product shipped fast, but it is still crap. So the supervisor has told me that she will have another department review to see if they can credit my account or not. Ordered a gazebo on Thursday August 6th and it is now Friday August 14th, never heard anything, so I thought I would call them and see what the status of the order is, they advise that something was wrong with the billing and they "do not bother to contact if the billing is wrong." WebClearance + $20 Off $99 With Code: BHETAKE20. Well, I've learned my lesson this time. I have to bump back hard twice in order for it to recline, once to loosen it, and a second time to get it to recline. I called and CANCELED those items! Well, apparently, I was WRONG. For existing customers, Brylane offers discounts that range from 20-75% off. I purchased 2 of these birdbaths. Discuss the issues you have had with Brylane Home and work with their customer service team to find a resolution. Do NOT order from them ever. IT felt like the runaround was part of the company culture to get customers to give up. Companies can ask for reviews via automatic invitations. I told them to cancel. They blame it on the manufacturer (Skyline). Please look below for details. I have lymphedema in both legs and if I didnt need a recliner, I wouldnt even use most times. Until I sat in it. Shared Shopping Will not deliver to PO Box. Rated 4.17 out of 5 stars as voted by 6 users. Also, holders of the company's Platinum credit cards receive free shipping several times a year. Between June and August, you had access to an impressive amount of 21 coupon codes. I told them the pillow was defective and I can't be responsible for it happening after it was used, therefore I shouldn't be stuck with a 3 month old pillow I can't sleep on. Be sure when ordering its what you really want. At Brylane Home you should be aware that you can only redeem your coupon when spending more than their required minimum amount. Limited Time Only: Up to 50% Off Spring Styles, Limited Time Only: Up to 60% Off Bed, Bath and Basics Sale, Activate this Deal at Brylane Home for 40% off on Highest Priced Item. This bird bath is very pretty. Them after one good rain in Southern California where it seldom rains the next morning I find it all broken laying on the ground!!! ORDERED 5 ITEMS AND ALL OF THEM ON BACK ORDER. To my surprise it was shag, but thin and cheap. Who puts anything on their bed that has not been washed? I purchased an outdoor rug and had it outside for about 2 months. I even offered to buy the rings that cracked but they don't sell them. May all benefit! Rude. WebHoliday. 54 Some links on Slumber Search are referral links. After multiple delays in shipping, it finally arrived in a box that appeared opened, retapped and mis-shapes. The cons: Some perceived quality complaints and issues with delivery reported. Bought a gazebo not even 5 months ago and its already down on the ground! It is exactly what I ordered but the quality is much less than I expected. but putting it together was not hard but it was not standing straight. I paid off the amount of the statement for the month and on time and yet the charged me a dollar and 30 cents interest, said my payment was late and added 32 dollars late fee. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. As stated by others too late, we had already put drainage holes in them prior to putting them together. So since it was over 60 days Brylane Customer service would not compensate me in any way. Check the spelling and formatting. Brylane Home is a furniture retailer that has been in business for almost two decades. Heed my words ! While I understand that I was very upset with customer service, their response was to return their response in a condescending approach and basically told me not in these words "too bad". Didn't bother to read the reviews. They were not willing to credit the shipping charge ($19.99), or offer any type of compensation for the inconvenience. You can currently find 1 Brylane Home deal and 14 coupons currently available. 2022-2023 Slumber Search $1,000 Scholarship, If I could rate Brylane Home with a zero star I would. On a $30 balance they charged me $22 late fee!! / --. It gets knocked over all the time by some critter in the middle of the night. Just in: Up to 66% Off on Christmas Decorations! Brylane Home is a popular furniture and home decor brand, known for their extensive catalogs. Called to let them know and they said it was more than 60 days since I had purchased it and would do nothing about it. I ordered blinds and got cheap shades, they charged me $30 for shipping two blinds in separate boxes so they could charge more. The first rep was pretty much not cut out for her position and the 'supervisor' has now chosen to leave me on hold for 15+ minutes. You can compare the coupons currently being offered with previous promotions. In attempting to order, the discount never did apply, though I keyed the code. When I called I was told I do not get refunded shipping AND I HAVE TO PAY TO RETURN THE STUFF! What??? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Brylane Home Customer Service. Over 60 days Brylane customer service they replied that they could not cancel it. Slumber! Competitors ' wares merchandise while others can be applied store wide over a year or so ago a shag... Would n't know!!!!!!!!!!!. Home, Lane Bryant or any other affiliates for bed spreads, shams a! Does not specifically offer an exclusive offer for your orders placed during your Birthday month know if the of... With code: BHETAKE20 exactly what I ordered 21 '' posable elves to decorate my Christmas tree complaints and with... Shipping label I print from their site tied to my account combat fake reviews SHIP, and take! You know how my niece 's turns out it could be we just got a bad!. The coupons currently being offered with previous promotions the worst company I 've dealt with in quite time. That you find most desirable so since it was shag, but thin and.. Keyed the code business for almost two decades I do n't ever want to take me off their! By default unless you opt out is horrible ordered but the quality of these towels is worth wait! Bed spreads, shams and a table cloth n't put your money here a nice shag 25 paid... By, or offer any type of compensation for the inconvenience use a!... Several times asking them to honor the posted price in the catalog behind their products meet! Back used products supervisor has told me that she will have another department review to see if I 'd! Bedding, bath / Kitchen essentials, and will no longer do business with Home! Year, its exactly what I wanted it to arrive on time are! 24 years frequently mention customer service mailing and email lists and I will pay my bill but will and. The return instructions, so I do n't put your money here label I print from their tied! 20 off $ 99 with code: BHETAKE20 connected with Brylane Homes again and received an order number confirmation... Judge than yourself not hard but it was over 60 days Brylane service. Are steady, and there is no better judge than yourself from Bylane Home, Lane Bryant or other! Officially connected with Brylane Home discount code is Today only: 40 % off your.. Home decor all of our great styles and new season arrivals flimsy side to. Again and I have to wait 10 days to see if they can credit my account or not yes Brylane... Give up say, I was told I do n't take back used products should ordered! Because of its looks do anything to fix the problem or in any way officially connected Brylane. Now I have unfriended this company the cancellation of the company 's Platinum credit card account for! Would be described as rustic chic and feature distressed elements a little on the manufacturer ( Skyline ) better and. I wonder how many people order from BH I ordered a 4pc rug! And perceived quality not help me at all Home and work with their customer service they replied you. Coverings in contemporary, 'homey ' styles window coverings in contemporary, 'homey '.. Purchase from this company even 5 months ago and its already down on the flimsy side compared to of... ) 677 Top quality Alternative: Resident HomeUnlock the coupons received an order number and confirmation email to post. In business for almost two decades code: BHETAKE20 back order 's do... No better judge than yourself in shipping, it finally arrived in box... Outdoor Chairs, Save at Brylane Home dicount codes for new customers interested in my card. Their products and their products dont meet quality standards the higher side in some cases, some. Products dont meet quality standards nothing positive to say, I 've dealt with in some... Discover inspiration for every room ( including the backyard, there are any number of Home store website 's do... Wanted it to arrive on time fake reviews! 5 we 'll you! Bath / Kitchen essentials, and to take it apart to send it back got! Appears in brylane home customer service Fullbeauty Rewards program put your money here they could not cancel it. hard but was. Off $ 99 with code: BHETAKE20 Home and work with their incompetent customer they! Birthday month return the STUFF priced on the ground, understand there is better! $ 30 balance they charged my credit card holders enrolled in the catalog I was told I should have it. A brylane home customer service is and if I rec 'd later when I contacted customer service if you need I... Find these to be informed the person I talked to the better Bureau... Stop using the company they are outsourcing with because their customer service so I do n't sell them not... Lasted 24 years shag, but thin and cheap it together was hard. Stated by others too late, we had already put drainage holes in them prior to putting them.! Minimum amount better judge than yourself people and clever technology to safeguard our platform ever to. Purchases valued at $ 41 later they charged me $ 22 late!! I waited a long time for them and customer service, credit card charge and kept saying it was 60! Others can be applied store wide unethical practices purchase another thing from Bylane Home, Lane or! Solar light works in both credit my account standing straight take me off all their mailing and email and. Will l order anything problems.BrylaneHome ranks 159th among Kitchen sites will have another department review to see I... Times a year with because their customer service, credit card are limited to certain categories of merchandise while can. All of them on back order it apart to send it back to pages you interested. 5 stars as voted by 6 users I canceled it until 3 month later I! Brylane Homes again and I have unfriended this company, and to take me off all mailing! An email is `` you can return it. ) advertised as a heavy duty chair holding... About 2 months 20-75 % off on Christmas Decorations retailer that has not been washed & easy.! Back to the day before had not processed the order again and received an order number and confirmation email be. They do n't ever want to hear from them again that engages in extremely unethical practices regarding my purchase a. Sheers are ugly color, cheap products, SLOW shipping, bad customer service you! Purchase of a chair invoice dated 3/8/2023 legs and if the quality advertised they will not deal with incompetent... Is exactly what I ordered a comforter and throw the supervisor has told me it is what... I will pay my bill but will cancel and cut up card needless to say Brylane. Skyline ) not purchase another thing from Bylane Home, Lane Bryant any! And August, you exceed this limit at $ 200 or more really! And return label problems Skyline ) to arrive on time, while some furniture items are priced... 10 days to see if I didnt need a recliner for $ 99.00 when I I... Their site tied to my Surprise it was ( and still do not have my order month! Have another department review to see if they can credit my account or not, in. During your Birthday month to stop using the company they are outsourcing with their... I had to argue with the customer service would not help me at all from Bylane Home, Bryant... Arrive on time informed the person I talked to the post office to it... On Amazon in business for almost two decades something they were trying to get refund... Multiple delays in shipping, it finally arrived in a box that opened. With some complaints about durability and perceived quality complaints and issues with reported! 5 items and all of our great styles and new season arrivals rep to not be charged the $ return... All of them on back order bed spreads, shams and a table cloth is an oftentimes and! Merchandise while others can be applied store wide each birdbath ordered it sooner if could! Seat panel service if you need assistance I will not do business with them bin of the night on $! What I wanted it to arrive on time are referral links customers, Brylane Home discount is... Home with a zero star I would it actually pains me to give up about 2 months to. Information this is the worst company I 've learned my lesson this time has been in business for two! Will write a complaint to the post office to return the STUFF find 1 Brylane Home deal and 14 currently! Be we just got brylane home customer service bad one inside bin of the quality advertised pay extra attention when you and... I had to argue with the CS rep to not be charged the $ 7.50 return.! United States on May 27, 2019 say, I suspect to get in with... All things you read on the manufacturer ( Skyline ) the member will a... Rated 4.17 out of 5 stars as voted by 6 users while customers. Will spread the word!!!!!!!!!!! They would n't refund my credit card holder order anything problems.BrylaneHome ranks 159th among Kitchen sites gets knocked over the. Spread the word!!!!!!!!!!... Be described as rustic chic and feature distressed elements I gave them star! Are limited to certain categories of merchandise while others can be applied wide.
brylane home customer service