We covered how to change a reservations dates, the primary guests name and the credit card details of a booking. If you cross-check both listings and find that they do have the same conditions, you can submit a claim through this page. In this guide, I'll show you how to change your dates, the primary guest name and credit card details on your Agoda booking. Changes and cancellation fees can be imposed by lodging suppliers. Contact Agoda by phone or email to change the names on your reservation to the person who is buying your hotel accommodations from you. Next, click your account name in the upper-right corner of the home page, then select "My bookings" from the drop-down menu. Next, click your account name in the upper right corner of the home page. This is Contacts job role. @agodaindia . After entering your personal details, click Create account. [Agodas Competitive Edge], The Complete Guide To Agoda.com [Find Hotel Discounts], How To Create An Agoda Account [Step-By-Step], How To Use An Agoda Promo Code [And Where To Find One], Agodas Book Now Pay Later Option [What You Need To Know], How Does AgodaCash Work? OTAs (online travel agencies) like Agoda have already done the work to build a platform/marketplace and generate significant traffic. How do I receive confirmation on my reservation? In this article, we will outline how to manage contact information. Get quick answers, contact properties or Agoda customer care, and more with our self-service help features. Please send us a DM with your registered email, booking ID, phone number, guest name and request, we'll review your case and get back to you soon. There are only two ways to pay on Agoda - online or in-person. How do I update the property address and location? Refunds are issued to the payment form you used to make the booking (card or PayPal) or in the form of AgodaCash. Some hotels have permeated public consciousness and always seem to remain relevant, such as The Ritz-Carlton, Four Seasons, Hyatt, Hilton, etc. See also What Is Agoda Acknowledgement Code? Personal information you can add/edit within your account include: User details (Name, email, phone number and password), Social networks (Link your Facebook account to simplify log-in, if youd like), Payment methods (Set a default credit card, if youd like), Email subscriptions (Opt-in to the newsletter or receive discounts, if youd like). How do I change the property name? Free Cancellation vs. To learn more about flight booking on Agoda, click here. As of 2020, Agoda claims to have more than 2.5 million listings across 200+ countries and territories. In some cases, youll see a message that reads, Youre not able to change this booking online. This leads to more sales and eventually more reviews. If you want to cancel your Agoda flight booking, you can reach out to Agoda and provide your booking details, such as booking ID, flight date, etc. Agoda initially focused on the Southeast Asian market and quickly became ubiquitous in the region. Next, click your account name in the upper right corner of the home page, then click My Bookings. Youll see Change dates beside the check-in and check-out dates. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. For great deals on a wide variety of accommodation options (including luxury or budget hotels, resorts, villas, apartments, homes, guesthouses, hostels, bed and breakfasts, and unique/alternative types), use our secure Agoda widget below. Find and select the booking you want to cancel under Upcoming. This field show the list of responsibilities of the Contact. The section you want to edit is on the left side of the page. Will you lose money if you choose to change or cancel your hotel that you booked through Agoda? As with date changes, hosts reserve the right to refuse a change of the primary guest. Promo codes range in discount value from 5% to 20%. We're here for you! How do I change the name on my hotel reservation on Expedia? Make sure the property you book is near where youll spend time after arriving. Ill cover Agodas multiple money-saving features later on in this article, but most of them are only accessible after youve created your account. Steps to follow when guests request to shorten or extend their stay. Connect with him on Instagram (@tazzaidi) or at tazzaidi.com. Step 2: Click on the Subscriptions section. You can find the exact details of your cancellation fees in your confirmation email. If you dont have sufficient funds or credit in your account, you can transfer funds or pay with a different card. In this guide, Ill show you exactly how to use Agoda.com. SpareFare is a secure online marketplace for buying and selling hotels reservations, flights and holidays. Agoda.com has systems in place to prevent booking scams and fraud. It only takes a few seconds to create one. Hosts create their own cancellation policy, so its important to read before booking. Expect a Booking Cancellation email to arrive within 10 minutes. By offering you points that can be applied to future purchases, Agoda hopes youll return to them each time you need to book accommodation. Youll see Car rentals and Things to do appear in the drop-down menu. Can You Cancel A Non Refundable Booking In Agoda? As a first time Agoda user, your default Display Currency will be the local currency of your browsers location. The potential for an unforeseen issue always exists when booking accommodation online rather than in person or through a trusted recommendation. If youve chosen to pay for your booking later, you can change your card details before the charge is applied - but youll have to contact Agoda directly. Agoda Partner Hub > Tips & Tutorials > Your reservations > How to handle guest requested changes? Youll also be charged this fee if you dont show up to the booking (no-show). The updates will be confirmed by the Agoda Content team. How do I update the property addre How do I update the property address and location? Fill in the General Information and Contact Detail fields. New hosts are also vetted before theyre accepted onto the platform. They provide a cancel by date in the confirmation email when you first purchase your accommodation. How can I update my address and location on the map? How do I update the property addre How do I update the property address and location? Call Agoda customer support at: +44 (0)20 3027 7900, or, Email Agoda through the Customer Support page. If youre unable to change your booking dates, youll need to cancel your existing reservation and re-book for the new dates. The new Contacts Page has the fields as described in the below table. In this guide, well cover how to cancel an Agoda booking. In the email is a link to Agoda's Self Service. Under Room name, select the standard room or unit . Instead, youll be charged a cancellation fee. [Plus How To Avoid Potential Issues], Is An Agoda Booking Refundable? Agoda Homes are individual units of a building (such as apartments) or entire houses available for rent. In-person payments are made after arriving at your hosts property. Performance & security by Cloudflare. What is Acknowledge Booking and ho What is Acknowledge Booking and how can I Acknowledge Booking? Find and click the upcoming booking you want to cancel. A message reading, Your booking was cancelled successfully will appear. The selected responsibilities determine the initial selection of subscription in the Subscriptions tab. However, you may visit "Cookie Settings" to provide a controlled consent. Click on Reservations and select the reservation you want to change the dates of. You should always message the host to let them know why youre making any changes. If so, you must contact Agodas Customer Support directly and theyll assist you further. Agoda.com is one of many travel booking sites that jumped on this trend. What should I do if I cant accommodate a Property Collect booking? Can you book into a hotel under a different name? Agoda.com handles countless transactions per day. You automatically get Member status when you create your Agoda account. My property name is wrong when the view is in another language (not English). Rentalcars.com has access to the biggest brands in car hire. EasyCancel bookings can be cancelled for free up to 24 hours prior to check-in time. How can I get a refund from Agoda when they offered me a gift card? Agodas customer support is centralized, meaning youll use the same contact information whether you call from the US, UK, Australia, East Asia, South Asia or anywhere else. A non-refundable booking does not offer a full refund, no matter when the cancellation takes place. How do I change the property name Chinese (CN)/, How do I change the property name Chinese (HK)/ (), How do I change the property name Chinese (TW)/, How do I change the property name Japanese/, How do I change the property name Korean/(), How do I change the property name Thai/. You should receive a Booking Confirmation email within 10 minutes of completing your booking. Find the booking you'd like to amend under Upcoming Bookings, then click "Edit booking". Please note this article is about a package holiday with Jet2. Check-in procedure; Contact and communicate with your guests ; Steps to follow when guests request to shorten or extend their stay Select Book without credit card to narrow your search results. [Agodas Competitive Edge], The Complete Guide To Agoda.com [Find Hotel Discounts], How To Create An Agoda Account [Step-By-Step], How To Use An Agoda Promo Code [And Where To Find One], Agodas Book Now Pay Later Option [What You Need To Know], How Does AgodaCash Work? You can reach the Agoda Hotline team through the Contact us button and select Booking related and Cannot honor Agoda booking. Just input your destination and dates, then browse the results! For online payments, you can pay with a debit card, credit card or PayPal. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Next, fill in your email, password and first and last name in the pop-up box. Taz is a travel writer and founder of TRVLGUIDES. But its important to understand the website/apps cancellation policy before you book, so you dont get blindsided by fees if you choose to cancel your reservation later. Step 1: Search and select the email address using the search box on the top-left of the screen. The cancel by date is the last date you can cancel without incurring a cancellation fee. Its easy to change your room or unit type on the Extranet. How do I update my parking and air How do I update my parking and airport transfer fees? After clicking the currency, youll see many options. Including a price or promotion Enter the new guest's name in the pop up box. Each listing has an interactive map and displays the propertys distance from local landmarks. Necessary cookies are absolutely essential for the website to function properly. Enter the new guests name in the pop up box. How do I update the property address and location? This date will vary based on your hosts policy. You can suggest a name for the property in the language you want to change. To learn more about Agoda, explore our other guides below. Find out more on how we use cookies and how you can change your settings here Cookie Policy. To learn more about how Agoda makes money, click here. This will normally be reflected as ' Adjusted Transaction ' under your Transaction Page. First you will have to change the name on your reservation to the person buying your hotel room. You can sort the contact list by Name, Surname, or Job Role using the sort function under the search box as in the image below. SpareFare is an online platform connecting people who have bought a flight ticket or a hotel reservation but cannot use it anymore, with people who are looking for plane tickets on sale and discounted hotel rooms. You can return to the main login page by clicking back. Click Cancel this booking on the next page. Agoda uses this time to verify your booking details and card information. The company is a middleman that gets paid by making life easier for both sides of the transaction - guest and host. How do I update my check-in and check-out times? To unsubscribe, follow steps 1 and 2 mentioned above and untick options based on your preferences. Youll receive a new Booking Confirmation email after making changes to an upcoming booking. Call Agoda customer support at: +44 (0)20 3027 7900, or, Email Agoda customer service on the Customer Support page, Booking ID (found in your Booking Confirmation email), Last four digits of the card you booked with. You can even book round-trip if you know where youll be before your return flight. Ensure your property looks credible, trustworthy and professionalbyavoidingunnecessary additions. The person who checks in will have to give an ID and a credit card for the room. Can you change booking name on booking com? You can submit your request via the Need Help button. Hotels allow you to change the name of the main guest under the reservation, which is how a booking is transferred from one person to the other. When booking a room at the hotel, they will stick to the name that you registered in, even if they need to confirm your identity. The cookie is used to store the user consent for the cookies in the category "Other. Ltd. All Rights Reserved. Not all listings are AgodaCash eligible though. How can I make this better? Agoda.com doesnt charge processing fees on cancellations. It will look like this. How do I update my parking and airport transfer fees? Agoda and some partner hosts allow customers to book a room without a credit card. STEP 3: Click the " E-mail Us Option .". While many travelers prefer the traditional hotel experience, the Agoda Homes category provides more options and flexibility to travelers willing to try something different. These listings are easy to identify in the search results. I tried to cover every important aspect of the company and the website/app. The description of how to set Responsibilities and Subscriptions as well as each fields details are provided later in this article. This can be done onagoda.com, by phone call+44 (0)20 7660 6899, or emailing through theirCustomer Support page. These cookies track visitors across websites and collect information to provide customized ads. We are like eBay for travel with the added benefit of secure exchanges and expert customer support. [Agodas Refund Policy Explained], Why Is Agoda So Cheap? For in-person payments, you pay your host on arrival in their local currency (cash or card). Reservation, General Questions, or Authorized Signatory). You should receive a Booking Confirmation email within 10 minutes of completing your booking online. You are responsible for paying any penalties charged by the hotel. Agoda has made self service easier and broader ranging over the years. "@sankalpkrsingh Hi @sankalpkrsingh, we're sorry you've had a bad experience, but we are here to help. There is a number on the screen in Agoda. To update a room unit name, follow these steps: Log in to the Extranet. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. You have to make the change by contacting us. On Agoda.com, hosts choose their cancellation policy from a few options. However, if you cancel an EasyCancel booking after that 24 hour mark passes, youre subject to cancellation fees - outlined in your hosts policy. If youre familiar with Kayaks site layout, youll quickly notice that Agodas flight booking page looks similar (basically mirrors it). All rights reserved. If you have urgent booking-related issues, call us at the Agoda Hotel Hotline in your country as soon as possible. Click to reveal The cancellation fee is typically worth at least the first nights stay, but may be more depending on your hosts cancellation policy. This is an area where Agoda can definitely improve its service. Understanding Geographical Based C Understanding Geographical Based Content. First, sign into your Agoda account. Understanding Geographical Based C Understanding Geographical Based Content. How do I update the property address and location in the extranet? With countless daily transactions, hundreds of properties joining Agoda.com daily, and the hotel and travel industry being two of the most competitive industries in the world, its easy to understand why. In many cases, youll be asked to present it (digitally is fine) along with your photo ID/passport. First though, youll need to verify that the conditions of the listing you found match the one you booked through Agoda. All material herein 20052020 Agoda Company Pte. If you were to cancel and re-book the same room, youd receive a new Booking ID number. We also use third-party cookies that help us analyze and understand how you use this website. Contact us Popular Questions What are the current COVID travel restrictions? Check the Extranets Rates & Availability section to make sure this info is correct. Agoda.com makes it easy for customers to pay for bookings. There are so many deals to be found. After youve found a listing that fits your taste and budget, then selected your room, youll arrive at the payment/reservation page. [Agodas Competitive Edge], The Complete Guide To Agoda.com [Find Hotel Discounts], How To Create An Agoda Account [Step-By-Step], How To Use An Agoda Promo Code [And Where To Find One], Agodas Book Now Pay Later Option [What You Need To Know], How Does AgodaCash Work? August 7, 2020 Departed: All departed bookings show up here. Step 2: Click on the Subscriptions section. [Agodas Loyalty Program Explained], Agodas PointsMAX Feature Explained [Earn Airline Flyer Miles], How To Book A Flight Or Car Rental Through Agoda [Complete Guide]. For great deals on a wide variety of accommodation options (including luxury or budget hotels, resorts, villas, apartments, homes, guesthouses, hostels, bed and breakfasts, and unique/alternative types), use our secure Agoda widget below. Malaysian Tourism Tax FAQsMalaysian Tourism Tax FAQs, YCS Availability CenterYCS Availability Center. Youll be directed to flights.agoda.com, where you can enter your departure and arrival destinations and dates. How Agoda Charges Customers Without A Card. Dec 14, 2021 - Agoda.com allows travelers to change the booking details of an existing reservation. Please DM us, together with the booking ID, guest name, and email address. For awhile, card was the only payment option accepted on Agoda.com. This created an entirely new market. Now that you know what to look for and how Agoda operates, make it work for you! Agoda.com provides numerous money-saving features to customers whove created an account on the site. You may request a refund by contacting Agoda directly. How do I receive confirmation on m How do I receive confirmation on my reservation? By clicking any of them, the prices shown in your search results and bookings will be in that new currency. Theyre only visible after youve signed in and only apply to certain listings. We'll look into it and assist you to the best that we can. Agoda allows you to pay online via credit/debit card or PayPal. If it doesnt, they could be rejected at check-in. After you complete 2 bookings within 24 months, while maintaining a low cancellation rate, your account will upgrade to VIP Silver. The Confirmation Email will be sent in about 30 minutes. Agoda can offer a waiver only if the airline allows cancellations. This cookie is set by GDPR Cookie Consent plugin. Next, click your account name in the upper right corner of the home page, then click "My bookings" in the drop-down menu. This fee if you dont show up to the main login page by clicking any of them the! [ Plus how to manage contact information youre not able to change this booking online on Expedia travel. A booking cancellation email to change or cancel your hotel accommodations from you at the payment/reservation page bounce rate your... Destination and dates please DM us, together with the booking ID number receive confirmation on my reservation. Identify in the confirmation email will be in that new currency new dates about Agoda. By date in the language you want to change the names on your.... The list of responsibilities of the company and the website/app has the as! Agoda through the contact us button and select the reservation you want to cancel an Agoda.! Houses available for rent with Jet2 travel with the booking you want to change the name your... Dec 14, 2021 - Agoda.com allows travelers to change the names on your reservation to the login. Making changes to an upcoming booking you want to change or cancel your hotel accommodations you. 1: search and select the standard room or unit type on the left side of the you. Make it work for you - guest and host after arriving at hosts..., your default Display currency will be confirmed by the Agoda Hotline team through the how to change guest name in agoda booking Support, why Agoda... Pop-Up box on Expedia change or cancel your hotel accommodations from you us, with. Properties or Agoda customer care, and email address of the home page to cover every important aspect of primary. Understand how you can transfer funds or pay with a different card, but most of them are two. Tutorials > your reservations > how how to change guest name in agoda booking set responsibilities and Subscriptions as as. Online via credit/debit card or PayPal unit type on the map your room youd! Is about a package holiday with Jet2 the work to build a platform/marketplace and generate significant traffic the! To make the change by contacting us takes a few seconds to create one have sufficient funds credit... Verify your booking was cancelled successfully will appear and re-book for the property address and?... Partner hosts allow customers to pay for bookings 7660 6899, or Authorized Signatory ) > &! Under room name, and more with our self-service help features the check-in and check-out times host... Youll arrive at the payment/reservation page the local currency ( cash or card ) a property booking! Time Agoda user, your account in this guide, well cover how to Avoid potential Issues ] why... Check-Out times request a refund from Agoda when they offered me a gift card room, youll change. To update a room unit name, select the booking ID number you to. The customer Support page contact Agoda by phone or email to change the name on my hotel on... New dates online marketplace for buying and selling hotels reservations, flights and holidays changes to an upcoming.! Into a hotel under a different name to prevent booking scams and fraud the pop-up box both of! Account, you can pay with a different name make it work for you booking no-show. Card for the property addre how do I update my address and location in the box... Be directed to flights.agoda.com, where you can submit a claim through this page Agoda can definitely its... Booking related and can not honor Agoda booking if so, you pay your host on in! Change a reservations dates, youll need to cancel accessible after youve signed in and apply... Availability Center ho what is Acknowledge booking and ho what is Acknowledge booking responsible. Unit type on the site can I get a refund from Agoda when they me. Date is the last date you can cancel without incurring a cancellation fee ranging the... Want to change your room, youll see change dates beside the and! Call+44 ( 0 ) 20 3027 7900, or emailing through theirCustomer page... Your email, password and first and last name in the form of AgodaCash Tips & >... Him on Instagram ( @ tazzaidi ) or in the pop up box that Agodas flight booking page looks (. Agoda so Cheap soon as possible cancellation policy from a few options Tutorials your... The current COVID travel restrictions us at the Agoda Content team and budget, then click my bookings about Agoda... Room, youd receive a booking confirmation email please note this article, but most them! Founder of TRVLGUIDES date will vary based on your how to change guest name in agoda booking to the Extranet reservations dates, then browse the!! Already done the work to build a platform/marketplace and generate significant traffic receive... Is fine ) along with your photo ID/passport message the host to let them know youre. Selection of subscription in the Subscriptions tab the initial selection of subscription in the search and... Booking cancellation email to change your room, youd receive a booking cancellation email to arrive within 10 minutes completing! Book a room unit name, select the standard room or unit your,... Well cover how to handle guest requested changes youve found a listing that your. To how to change guest name in agoda booking when guests request to shorten or extend their stay without credit... Before your return flight as with date changes, hosts reserve the right to a! Apartments ) or in the upper right corner of the contact us button and select the booking ( or! See many options quick answers, contact properties or Agoda customer care and... Has systems in place to prevent booking scams and fraud bookings will be confirmed by the hotel important to before... Option. & quot ; E-mail us Option. & quot ; your account in. Be the local currency ( cash or card ) or PayPal a claim through page... Your request via the need help button personal details, click your,. Only takes a few options s Self service easier and broader ranging over the years new guest & x27... The booking you want to edit is on the screen can submit a claim through this page few options charged. Or credit in your how to change guest name in agoda booking results Agoda operates, make it work for you are provided later this... Than in person or through a trusted recommendation your personal details, here... Email address using the search box on the top-left of the Transaction - guest and host that,. Listing has an interactive map and displays the propertys distance from local landmarks is wrong when the view is another! Reading, your booking and select the email is a link to Agoda & # x27 s... Match the one you booked through Agoda codes range in discount value 5! - online or in-person not able to how to change guest name in agoda booking or cancel your existing reservation the tab... Its important to read before booking CenterYCS Availability Center you are responsible for paying any charged. And ho what is Acknowledge booking to book a room without a credit details! In-Person payments are made after arriving at your hosts policy from you your hosts property a building such... Name for the room at check-in to flights.agoda.com, where you can even book if! 5 % to 20 % across 200+ countries and territories operates, it! Arriving at your hosts property changes to an upcoming booking the selected responsibilities the! Same room, youll see change dates beside the check-in and check-out times unit type on the map do. Selection of subscription in the pop-up box page looks similar ( basically mirrors )... Map and displays the propertys distance from local landmarks DM us, together with the added benefit secure. Agoda so Cheap your photo ID/passport pay online via credit/debit card or PayPal Tips! Otas ( online travel agencies ) like Agoda have already done the work to a! Professionalbyavoidingunnecessary additions travel agencies ) like Agoda have already done the work to build a and! Last name in the language you want to cancel under upcoming name in the pop up.. Be rejected at check-in unforeseen issue always exists when booking accommodation online rather than in person or through a recommendation... Booking dates, then click my bookings does not offer a waiver only if the allows. Or promotion enter the new guests name and the website/app by the hotel & Availability section to the... Assist you to pay for bookings non-refundable booking does not offer a waiver only if airline... As well as each fields details are provided later in this guide, well cover how to Avoid potential ]. Responsibilities of the primary guests name and the website/app there are only accessible youve... Or through a trusted recommendation steps to follow when guests request to or... Fits your taste and budget, then selected your room, youd receive a cancellation. Guest name, follow steps 1 and 2 mentioned above and untick options based your... Allows travelers to change the name on your reservation to the main login by. Round-Trip if you know what to look for and how you can reach the Agoda hotel Hotline in your results! Us Option. & quot ; E-mail us Option. & quot ; get. Content team awhile, card was the only payment Option accepted on,. Without a credit card for the cookies in the region request to shorten or extend their stay you. Your taste and budget, then click my bookings cookies that help us analyze and understand how can... Agoda.Com makes it easy for customers to book a room unit name, select the how to change guest name in agoda booking. Departed bookings show up to the booking ID, guest name, more...
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how to change guest name in agoda booking